Communication between motor vehicle dealers and customers is multilevel. For this reason, it is not always easy to make this communication automatic, optimal and effective in after-sales. CarHistory seamlessly integrates into the IT structure of your point of sale and makes the best use of DMS data. Data is processed daily so that targeted customers receive an email or SMS message. The message informs them of the next scheduled maintenance or technical inspection of their vehicle. Promptness of our application means that the starting point is the date of sale, and from that moment, despite the fact that you have all the information about your client, but you will also have a date of following the intervention.

Satisfied Clients

314
CarHistory operates at any given moment which means that it directly affects the attendance rate of your garage. CarHistory enables a solid relationship between dealers and customers. It makes customers feel valued. Therefore, data tracking is efficient, easy, automatic and without the daily workload of employees. In case the vehicle owner did not show up for the scheduled intervention, he / she will be contacted by phone and have the opportunity to answer the questions from the questionnaire in order to find out the exact reason for not coming. Depending on the response, the feedback received may be further forwarded to the commercial or other sectors. Due to daily data processing, CarHistory enables permanent data updates. All data is filtered and checked. After processing, a report is created and if there is wrong information it can be modified by the garage employees or the company itself. Finally, thanks to CarHistory, dealers will have more time and freedom to, for example, organize their sales campaigns (anniversaries, promotions, open doors ...). Customer information, placed in one file (or otherwise referred to as a "customer portfolio"), is always up to date.